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Board coaching in Policy Governance® and facilitation services are offered to boards of directors by

Hanna & Associates

Our belief is that when boards transform their approach to be consistent with the Policy Governance model then the board will be a strategic leader of the organization. A board will be comfortable that it can be held accountable:

  • that the organization is making the intended difference in the community
  • that the board's fiduciary responsibility is being met
  • that their CEO's performance is being appropriately monitored and
  • that the organization is capable of adapting to changes in the environment.

What is Policy Governance?
The Policy Governance model of board leadership is universally applicable

  • To any governing board
  • Of any type of organization
  • In any culture and
  • At any stage of development.

The model is values-based, conceptually coherent and comprehensive. It is not a model of structure, but an integrated system of concepts, process and philosophy of governance.

The Policy Governance model describes the responsibilities and functions of a board of directors. It defines the work of the board as 'governance' and makes the distinction between governance and management.

It begins with a premise that the board does not exist as volunteers who advise management, but, rather, as trustees on behalf of a larger ownership. This ownership is not necessarily a legal or fiduciary one. It may be more of a moral ownership. Every board must determine who that ownership is. For a city council it may be the residents, for a school board it may be the district taxpayers, for a membership association it is the members. For many community nonprofits it may be the community it serves. Once the board recognizes who their ownership is, they have a responsibility to communicate with them and take the ownership's concerns into consideration.

In Policy Governance the board must determine why the organization exists. This forces the board to answer the questions of what difference does it make in the world, for whom, and at what cost. John Carver calls the answers the "ends" of the organization. The "ends" are not easily determined but they are the primary focus and responsibility of the board. The CEO is entirely responsible to see that those ends are achieved. When they have been concisely expressed the ends hold staff accountable in a way that no strategic plan can.

Having given staff direction through the Ends Policies, Policy Governance then does something rather counterintuitive. Rather than attempt to tell the CEO how to achieve the ends, the model assumes that the CEO is an expert and creative in fashioning the means. However, there are some means that would not be acceptable. Polices called "Executive Limitations" instruct the CEO what not to do. They are generally issues of law, ethics, values, and morals. They change the focus of the CEO from the approval syndrome, i.e.,"How can I get the board approve an action?" to a focus of achieving results within specified boundaries.

To ensure that the CEO is achieving the Ends and avoiding the Executive Limitations, the board develops a Monitoring Plan. If policies are worth creating, then they are worth monitoring. These reports may come from the CEO, from an outside consultant or, more rarely, direct inspection by the board. These reports are part of the policy section called Board/Staff Relations where portions of the authority of the board delegated to staff are delineated.

Finally, the board must govern itself and so develops Governing Process policies. By structuring its conduct, personalities control the board less. The whole board disciplines itself to abide by its policies.

Generally, all of these policies total no more than 30 pages. Rather than a document that is left on a shelf, these policies are referred to at every board meeting. Before an action is considered, the board considers: it is a board or management issue and if it is a board decision,

  1. Have they already spoken on the issue?
  2. If they have, what did they say in their policy? Is it adequate?
  3. If further detail or a change is necessary, then they can change the policy or go into further detail.

Board meetings are radically changed with Policy Governance!